Refund policy
Return and Refund Policy
Last Updated: June 3, 2026
Thank you for shopping with I Mean Co. We want you to be satisfied with your purchase. Please read our Return and Refund Policy carefully before requesting a return, exchange, or refund.
1. Return Eligibility
To be eligible for a return, items must:
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Be unused, unworn, and unwashed.
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Be returned in their original packaging.
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Include all original tags and accessories.
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Not show signs of damage caused by misuse or improper handling.
We reserve the right to reject returns that do not meet these conditions.
2. Return Timeframe
Customers may request a return within 2 days of receiving their order.
Requests submitted after this period may not be eligible for return or refund.
To initiate a return, please contact us at:
Email: imeanob@gmail.com
3. Refund Process and Timing
Once we receive and inspect the returned item, we will notify you regarding the approval or rejection of your refund.
If approved, the refund will be processed to the original payment method.
Refunds are generally processed within 15 days after the returned item has been received and approved.
Depending on your bank or payment provider, it may take additional time for the amount to appear in your account.
4. Exchange Options
If you receive the wrong size, wrong product, or a defective item, you may request an exchange.
Exchange requests should be made within 2 days of receiving the order.
To request an exchange, please contact:
Email: imeanob@gmail.com
Exchanges are subject to product availability.
5. Damaged or Defective Products
If your item arrives damaged, defective, or incorrect, please contact us within 2 days of delivery.
Please include:
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Your order number.
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A description of the issue.
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Clear photographs of the product and packaging.
After verification, we will arrange for a replacement, exchange, or refund as appropriate.
6. Non-Returnable Items
The following items are generally not eligible for return:
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Products that have been used, washed, or altered.
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Customized or personalized products.
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Gift cards.
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Promotional or clearance items marked as non-returnable.
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Products damaged due to improper use by the customer.
7. Return Shipping Costs
Customers are responsible for return shipping costs unless:
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The item received is defective.
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The wrong product was delivered.
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The item was damaged during transit.
In such cases, I Mean Co may cover the return shipping costs.
Shipping charges paid during the original purchase are generally non-refundable unless required by applicable law.
8. Cancellations
Orders may only be canceled before they are shipped.
Once an order has been dispatched, cancellation requests cannot be guaranteed and will be treated according to this Return and Refund Policy.
9. Contact Us
If you have any questions regarding returns, refunds, or exchanges, please contact:
I Mean Co
Email: imeanob@gmail.com
Country: India
We appreciate your trust and thank you for shopping with I Mean Co.